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How is the effectiveness of the change to KED’s L.E.S.S. program measured?

Before we answer the question directly then we ought to perhaps think back to the purpose of implementing our system. Our basic aim is not to implement a 'nice' system but to save cost, optimize people and system performance, and maximize the profitability of the company. The philosophy and the tools of all of the methodologies we use help us to realize the goal in a structured and sustainable manner.