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We have made changes in the past and they did not stick. Why would working with KED be any different?

KED approach PVA’s approach provides an all-encompassing structure and sustainable approach with a focus on “Day 1” and “Day 2” at the time of program development.  Most consultants and organizations spend time planning for “Day 1” but ignore or give minimal thought to “Day 2”.  We plan for both from the beginning.  Excitement is easy to generate for Day 1 but sustaining a new process over time is where the hard work takes place.  Day 2 planning relies on establishing systems that include employee engagement; training, coaching and mentoring of program managers, team leaders and team members; implementation an effective management system; and ensuring that the results are perpetuated by a fully engaged organization driven by accountability.